We live 45 minutes from a large city and sometimes when I am up there for other business I stop at the Wally Mart to pick up items that I cannot find in our small town.
Recently I'm beginning to think it's not worth the effort. Frankly, Mr. Wally, I detest your self-checkout lines. The machines are slow, the instructions confusing, and the bagging system stinks. Worse, your people clerks are slow as well! Still...if I have my druthers I'd rather deal with them than the self-checkout. At least I feel that by doing so I'm helping someone else maintain a job for whatever that is worth.
Somehow I'm offended by your self-checkout. It's so impersonal. It's offensive. It's as if my good-will is not important enough for you to 'wait on me' as I exit your store.
It's offensive enough that I'm already approaching my hometown business asking them to stock the items I need. My home town gets my $$$, I save walking the length of a football field to pick up a carton of soymilk and I don't have to deal with your self-checkout.
Oh, Please, Mr. Mike of Hometown Business, PLEASE do not install self-checkouts! PUH-LEEZE!!!